Prone to breakdowns
Kaylee
8/2/2024
This gas dryer came with purchase of my new build home in April 2019. It's about a 4 star dryer in terms of actual functions, noise, etc. It's now 5 years later and it has broken twice on me this year. Once, I had it repaired by a certified repairman and it was a bad roller. This time it's broken, I'm just replacing it because I'm tired of putting good money after bad with this thing. It gets louder as it ages. I've found that the best cycle is the timed 60 minute dry time. It takes about 50 mins to dry an average load.
Originally posted on electroluxappliances.com
No, I do not recommend this product
Repairs needed after 1 year
NotHappy2
2/24/2023
Dryer almost caught on fire after 1 year of use. Grate in the back of the dryer was black.
Originally posted on electroluxappliances.com
No, I do not recommend this product
Absolutely Awful
Scott S
2/24/2023
As has been noted by other reviewers, there are multiple flaws with this dryer. I believe them to be design flaws with the model itself, and not specific to any individual unit:1) The auto setting never drys after a single load. At a minimum, it takes two cycles on auto.2) On normal temp, the dryer burns clothing and leaves burnt "waffle" marks matching the vent inside the drum. In addition to burning and leaving waffle marks I have experienced melted fabric, torn fabric, and more traditional burn marks. This has happened on both synthetic and non-synthetic fabrics. It has happened to clothing, comforters, blankets, pillow cases, etc. Normal stuff.3) The dryer sounds like it has boulders inside. In my case, the rollers have been replaced and it sounds just as bad. It is unbelievably noisy. Service techs were astonished at how noisy it still was even after the rollers were replaced.As is typical of other reviews, I have had the unit serviced multiple times and the issues persist. I have also experienced the same as others, most service technicians will make every attempt to blame the problems on your use of the dryer, or they will tell you it's because you haven't cleaned the vent. My vent was clean, and my usage of the dryer was in line with the instruction manual.This is an absolutely terrible product that should be recalled. I am disgusted and will never purchase another Electrolux appliance of any sort.I believe these are discontinued, but if you come across one somewhere I hope this review causes you to look elsewhere.
Originally posted on electroluxappliances.com
No, I do not recommend this product
Last dryer nerd to buy
Docb
7/29/2021
Needed large capacity dryer and features and price was what I needed.
Originally posted on electroluxappliances.com
Yes, I recommend this product
7/18/2021
Originally posted on electroluxappliances.com
Yes, I recommend this product
Great dryer
Alecia
7/13/2021
I purchase the house with the dryer and i am so happy i did.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Great size and Value
Kath70
6/26/2021
I bought this a month ago. So far it is what it claims to be in the descriptions. I love the size and the controls.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Dries fine but the lint catcher is poor design.
Kevin 23
5/30/2021
Bought this dryer in Dec. 2020 the lint catcher has been pulled out of its slot 3 times now while the dryer is running. Had to have a repair man come and take dryer apart to get clothes that were stuck in the fan that is in under the lint catcher. Also when this happens the lint catcher gets thrown all around the inside of the dryer causing loud banging. I will be contacting Electrolux.
Originally posted on electroluxappliances.com
No, I do not recommend this product
Good Product
visu
5/17/2021
Gets the job done with enough options for everyday use.
Originally posted on electroluxappliances.com
Yes, I recommend this product
melp
4/20/2021
Is a bit loud and does not dry as fast as I had hoped for a gas dryer. If you have a full load may have to run twice on sensor mode
Originally posted on electroluxappliances.com
Yes, I recommend this product
Big and bold!
IRIR
3/18/2021
Been using this gas dryer since November 2020. It is quiet and spacious, and dries really well! Great flexibility to the type of laundry and specific drying needs. Excellent product!
Originally posted on electroluxappliances.com
Yes, I recommend this product
Awesome dryer
Nice dryer
3/17/2021
This dryer is great. Very efficient and easy to use. Set up was easy.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Happily surprised
Dadasauruswrex
2/28/2021
We purchased this because our 3 year old competitor brand finally could not be repaired. This dryer does not have all the settings that our old one has. This is a good thing. We now are drying clothes before the washer is done. The lint trap is large and easy to clean. I accredit part of the dryers efficiency to the large lint trap and its ability to move air through the drum. Would recommend.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Love it
2/27/2021
Originally posted on electroluxappliances.com
Yes, I recommend this product
Not great
liorab
2/18/2021
When our dryer was delivered, it wouldn't heat.. The igniter was bad. It took 2 weeks to fix. Upon one of the first loads dried, I found a hoodie had been ruined. The metal beads at the end of the hoodie string had gotten caught in the lint trap and RIPPED, TORN from the string. Since then, another hoodie string was caught, but thankfully not torn, only pulled out so that I have to restring it. Also, while I appreciate that the power button isn't as touchy as the one on the washer, it is too hard to push sometimes.
Originally posted on electroluxappliances.com
No, I do not recommend this product
Quiet and elegant and big
Gatica
2/13/2021
Love my washer and dryer. They are quiet, it is quick drying , love how big it is. The lint trap is nicely design easy to clean. Very energy efficient. Love it
Originally posted on electroluxappliances.com
Yes, I recommend this product
attractive and practical
gcline
2/12/2021
Very easy and straightforward to use, not a lot of silly features. Attractive, quiet, and solid. Did not realize I needed to order the base separately at nearly $300 extra, but I recommend ordering it if you aren't building your own stand. Otherwise, it sits very low. As far as I can tell, this annoying feature is common to most front load washers and dryers. Overall, very happy with this dryer.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Dryer
2/12/2021
Originally posted on electroluxappliances.com
Yes, I recommend this product
Great working dryer
Dan2
2/11/2021
Love this, but I keep getting a clean lint error. Quiet and efficient!
Originally posted on electroluxappliances.com
Yes, I recommend this product
Delivered damaged- wouldn t replace
Kaytee159
2/7/2021
Upon delivery of my dryer from Home Depot it was damaged when I called Electrolux they would not replace the dryer they absolutely insisted on having a repair man come out to repair it a dryer that had in fact never been used I was extremely upset by the fact I was starting out with something broken that ultimately will probably continue to have nothing but problems.
Originally posted on electroluxappliances.com
No, I do not recommend this product
Just fine
HSPhila
1/9/2021
The settings are easy to figure out and the unit gets my clothes dry. I have only had the dryer for two months, but so far....no complaints.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Great dryer easy to use
JhuntHW
12/12/2020
Lots of options on touch panel to meet any needs although I stick with eco setting. Large drum is plenty of room for large loads. Clean lint message at end of cycle is good reminder.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Jen01
12/1/2020
I bought this about a month ago when my Sears gas dryer went out, it was about 12yrs old.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Love my new dryer
liquidkim
12/1/2020
I purchased this dryer with the advice of the sales person on the phone. I was reluctant at first then finally decided to take his advice and go for it.. I am so glad that I listened to him and purchased this dryer as it is used all day/5days week to dry towels in a hair salon. It is quiet, efficient and huge!!! Im very happy with my purchase;)
Originally posted on electroluxappliances.com
Yes, I recommend this product
Great Washer and Dryer
Mike Garner
11/24/2020
I bought the pair about a month ago and couldn't be happier with my purchase. My laundry room is tight so the stacked units saved me lots of floor space and I was able to move them away from the garage door, which with my old dryer was a real hassle due to the gas pipe sticking out of the floor. The features of the units I bought are perfect. I like that the washer doesn't shake while spinning and both the waher and dryer are very quiet.
Originally posted on electroluxappliances.com
Yes, I recommend this product
looks
transam
11/23/2020
I bought this machine mounts ago , i like looks of it , the different cycles and settings.
Originally posted on electroluxappliances.com
Yes, I recommend this product
10/26/2020
Originally posted on electroluxappliances.com
Yes, I recommend this product
Nice and simple to use
KTrolin
10/20/2020
I am very happy with my purchase. It's quiet and the simple sleek design makes it easy to understand and use.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Tina1234
10/4/2020
It drys well. I like the material the lint catcher is made out of. The on button seems very touchy since I turn it on every time I bump it when opening the cupboard above it.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Good dryer
Fyrbabi
10/2/2020
Bought this almost a month ago and it works really well on the timed setting, dries great and releases wrinkles but on the other settings it shuts off early and says to clean the lint screen when it™™s not even got any lint in it yet |
Originally posted on electroluxappliances.com
Yes, I recommend this product
Easy to used
Billyfa
9/27/2020
I bought two months ago. I have used without problem
Originally posted on electroluxappliances.com
Yes, I recommend this product
Good dryer
Dee S
9/20/2020
The dryer works really well! The washer I bought with this dryer has had a ton of issues. But the dryer works every time
Originally posted on electroluxappliances.com
Yes, I recommend this product
fast dry time, easy to use
john60
9/19/2020
Have used the dryer for three weeks now, dries much faster than the electric dryer that it replaced. Has easy to use features.
Originally posted on electroluxappliances.com
Yes, I recommend this product
This is a great Dryer!
JimP
9/14/2020
Quite and does a great job drying all of my clothes.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Burns synthetic clothing
kath29
8/15/2020
We made the decision to buy this unit about 3 weeks ago. All synthetic clothing we put in the dryer came out with burnt 'waffle' marks that match the vent in the back upper right side inside the drum.
Originally posted on electroluxappliances.com
No, I do not recommend this product
Great dryer, quiet & clean design
ChuckL2020
7/20/2020
I replaced a LG with this Electrolux unit. Now I understand how bad the LG was. The price point was good, it is very quiet and the clothes have never been this fresh smelling and fluffy. The lint trap is huge. The outside exhaust vent is very clean. Very little lint makes it out of the dryer.
Originally posted on electroluxappliances.com
Yes, I recommend this product
My dryer broke within the first month
Hate electrolux
7/15/2020
I wish I had never purchased this awful machine. It takes forever to dry and it™™s already broken once.
Originally posted on electroluxappliances.com
No, I do not recommend this product
Good
6/19/2020
Originally posted on electroluxappliances.com
Yes, I recommend this product
Great features!
Annperez
6/17/2020
Excellent load capacity, I use it even for my queen conforter without a problem. Love the different cycles it has (towels, delicates or selecting drying time)
Originally posted on electroluxappliances.com
Yes, I recommend this product
Very good dryer!
klar
6/15/2020
I bought this a month ago. I like the features but would have liked a refresh button for ten minutes when I don™™t get to the dryer load as soon as it™™s done. It only has 30 minutes and 60 minutes.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Easy to use...works great!
BuzzNJ
6/4/2020
I just installed the dryer a few weeks ago and to date, it has performed very well. This is the first gas dryer my wife has ever had and she told me she would never go back to electric.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Wonderful machine!
Bert13
6/3/2020
I am sold on Electrolux! Excellent performance, beautiful look, and a quality machine.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Capacity
Rreiss9999
5/29/2020
Plenty of room for all our clothes from both washers. Dries fast very quiet
Originally posted on electroluxappliances.com
Yes, I recommend this product
Working well and quietly!!
maquba
5/23/2020
I bought this along with a washer to stack together. I created a laundry on my main floor. I LOVE how quiet this is. It gets the job done!
Originally posted on electroluxappliances.com
Yes, I recommend this product
Multiple broken belts since purchase- Poor service
JJED
5/13/2020
We purchased this dryer in 2018. Within a couple months, belt broke...A normal load of sheets got stuck in the front area of the dryer, near the lint trap part. Since it was bound up, the belt broke. I called Electrolux. They sent out a service provider, who replaced the belt & spent a long time on the phone w. Electrolux engineering to determine if this was a known issue and if there is a known repair, beyond a belt replacement. Total time down, with a dryer: 1+ week. A couple months later....same issue, same poor resolution: electrolux call, belt replacement, call with engineering, no resolution. Was assured by Electrolux that my issues had been documented and that warranty would be extended, and that if happened again, unit would be replaced. Called them when it happened again, but they reneged on their commitment, and punted to Home Depot. I engaged Home Depot Warranty department, as I had spend a lot of money on an extended warranty. At that point, belt had broken a THIRD time and they sent out someone...who again, replaced belt and provided documentation to Home Depot. They refused to acknowledge and honor the service providers documentation that that unit was defective and that the issue could not be repaired. Warranty tag line is "if we cannot repair it, we'll replace it"...but that is boloney. SO disappointed in Electrolux and Home Depot. 4th belt failure - no help from home depot, beyond "we'll repair with another belt". Went back to Electrolux...they collected all the information and FINALLY agreed to replacement, BUT--since it was past the initial warranty period, I have to pay an installer for delivery + installation of the replacement+ haul away. They don't care about the well documented history of this issue, dating back to weeks after purchase, my multiple requests for replacement while under manufacturer warranty, OR the cumulative MONTHS that I've been unable to do laundry, OR the guarantees that warranty would be extended due to issues that were documented from the very beginning. I am outraged at being asked to pay hundreds more dollars, or ANY MONEY to deal with this issue. Total time without laundry (waiting for service providers, belt orders, replacement): 3 months & still counting! Hopefully, the same model that they send me (which they say was manufactured in 2020) does NOT have this issue...but no assurance of this. Electrolux claims there is no documented issue with the design, but Home Depot website now has LOTS of reviews that cite this design flaw and defect...where clothes get stuck in the lint trap, leading to issues including belt failure. It is a known issue, but what is unknown is if has been fixed in the design. It is unethical for them to say that it isn't a known issue, and that they don't know if the design has been updated. What?!?!? Electrolux needs to acknowledge this issue and advise if there is a different design in 2020 to resolve this defective unit design. Electrolux needs to honor the fact that they produced a defective model, and replace it without any cost to customers that have recurring issues related to your defective design, especially when there is documentation of issue, dating back to when purchased. If the design has not been updated, they need to supply a different model.
Originally posted on electroluxappliances.com
No, I do not recommend this product
Works ok
Chaz
5/10/2020
Yeah I bought this a month ago works great except for the strings in my scrubs uniforms get caught in the holes at the front where the lint screen is tearing them off
Originally posted on electroluxappliances.com
No, I do not recommend this product
Gas Dryer
Dalina
5/8/2020
The dryer is ok but the washer doesn't work on cold
Originally posted on electroluxappliances.com
Yes, I recommend this product
great so far
stiksandstones
5/6/2020
had my machine go out during COVID, did not wanna spend money! but depot had some floor models for a super deal, im happy with it.
Originally posted on electroluxappliances.com
Yes, I recommend this product
Works ok
rjtunks
4/30/2020
I've only owned this for a few weeks but its been OK so far. The main issue so far is that when I try to dry a normal batch of laundry, it defaults to "eco" mode and wont dry a normal load in the first time. I havent been able to find out how to turn off the "eco" mode so the only way to have it dry is to do a timed cycle on high for 30 or 60 minutes. Otherwise, it is working fine.
Originally posted on electroluxappliances.com
No, I do not recommend this product
Replacement Dryer
JL1951
4/25/2020
Had an earlier model come with the purchase of our condo.... it had problems and this one replaced it - a little bit newer model. So far it is good but has some odd noises that we hope will be gone with time. Dries well and is quiet ... seems to be good
Originally posted on electroluxappliances.com
Yes, I recommend this product